About
The last few years have been challenging for the insurance industry—natural disasters, premium increases, carriers pulling out of markets, regulatory changes—the list is long.

How do you retain your clients in this environment while navigating all the changes in the industry?

Join Jimi Honochick, vice president of YMI Insurance, to learn how Jimi and his team have kept retention high and grown their book of business in an unpredictable insurance market.

NEW: A peek into a new feature from ClientCircle. You won't want to miss this!

In this webinar, we will share:
- Simple ways to adjust your prospecting, onboarding, claims and renewal processes to fit the needs of your customers,
- How to identify your biggest retention risks and navigate difficult conversations with unhappy clients,
- Ways to create memorable, positive experiences for your customers and prospects to build loyalty,
- And a very special sneak peek into a new feature from ClientCircle.

And we’ll save plenty of time for your questions.
Presenters
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Jimi Honochick
Vice president, YMI Insurance
With three locations in the Pocono Mountains and Lehigh Valley, Jimi and his team at YMI believe insurance enables people to live their best lives. Jimi joined YMI Insurance in 2021 after receiving his MBA from Columbia University and having a successful career in finance on Wall Street. He also hosts his own podcast, "YMI Talking," highlighting local businesses in the communities YMI Insurance serves.
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Brooke Eaton
Marketing communications specialist, ClientCircle
Brooke joined ClientCircle in 2020 as a software account manager and now writes and creates marketing materials for ClientCircle. Prior to that, Brooke spent several years working in the fast-paced environment of business trading. When Brooke isn't writing blogs or creating YouTube videos, you can find her shredding the slopes of Colorado on her trusty snowboard.
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