About
Online banking has been such a phenomenal success in the past ten years, with consumers embracing the shift to digital banking and payments for its speed and convenience.

Relying on the societal shift to digital interactions, criminals have also exploited this disruption and focused their energy on different types of online payment scams, often using social engineering.

Scams, social engineering, authorised fraud, and APP fraud present a clear danger to the banking system and the trust customers place in their FIs to protect them and their assets.

Financial institutions need to innovate and tap into technologies such as Artificial Intelligence and Machine Learning, to stay ahead of fraudsters and protect their customers and organisation.

Join subject matter experts from NICE Actimize, DNB Bank, BehavioSec, and Prove.
Agenda
  • Learn all about scams, social engineering, authorised fraud, and APP fraud
  • How are scams, especially social engineering affecting FIs and their customers
  • Learn how emerging technologies such as data, Artificial Intelligence, and Machine Learning counteract and prevent scams at the level of FIs
Presenters
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Freddy Arthur
EMEA Fraud Strategy Leader at NICE Actimize
Freddy is the Fraud Strategy Leader for EMEA at NICE Actimize, and has an extensive background over 10+ years in helping organisations solve wide-reaching customer decision making challenges using technology, data and processes. He brings specialist knowledge in the identity, fraud and financial crime domains, with a passion in enabling his clients to exploit digital channels to deliver the best customer experience, balanced with friction-right fraud prevention and detection strategies. Freddy has worked with some of the largest global Financial Institutions, as well as a consultancy background with Central Government, Telco, and Gaming industries.
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Terje Aleksander Fjeldvaer
SVP-Head of Sanctions & Fraud Prevention at DNB Bank ASA
Terje Aleksander Fjeldvær is a former Police Superintendent from the Norwegian police where he was a specialist within investigation of economic crime. He started working in the largest financial institution in Scandinavia, DNB, in August 2015 as a fraud investigator. Since September 2016 he has had the global professional responsibility for handling of fraud cases against DNB Group and the groups customers. Since January 2022, he is leading DNBs section for Sanctions & Fraud Prevention, having the overall responsibility for handling fraud prevention and sanctions screening in the 1. Line of defense. He is also DNBs spokesperson on sanctions, fraud and digital safety.
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Olov Renberg
Co-founder & VP at BehavioSec
Olov serves as the Vice President of Business Development and Strategic Partners and is also one of the original founders of BehavioSec. Over the years, while building BehavioSec, he performed a myriad of other roles that included marketing, fundraising, administration, and program management. He is a highly capable, successful, international entrepreneur who brings many talents to our team, keeping BehavioSec at the forefront of the cyber-security industry. As a thought leader on behavioral biometrics, Olov has a long track record of successfully introducing this technology to many countries and across continents.
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Mary Ann Miller
VP Client Experience, Fraud & Cybercrime Executive Advisor at Prove
A global authority on enterprise fraud and risk management with over 20 years of experience as a high-performance leader. By leading fraud management programs and applying advanced analytics, machine learning, and channel security defenses, Mary Ann has helped financial institutions globally lower exposure to fraud in an increasingly digital environment. Mary Ann's previous directorships and executive roles in well-known organizations like USAA, PayPal, Lloyds Banking Group, and other technology firms provide a strategic business perspective of fraud challenges. She was most recently Head of Fraud Strategy at Varo Bank, where she led the fraud strategy process for transitioning the fintech to a nationally chartered challenger bank. Mary Ann has previously served on the US Federal Reserve Secure Payments Task Force and has built a high visibility reputation as a thought leader and global authority on digital fraud through media coverage on BBC News, NPR, American Banker, USA Today, and others.
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Mirela Ciobanu
Senior Editor at The Paypers
Mirela Ciobanu is a Senior Editor at The Paypers and has been actively involved in drafting industry reports, carrying out interviews, and writing about innovation in payments and fintech. She is passionate about finding the latest news on AI, crypto, blockchain, DeFi and she is an active advocate of the need to keep our online data/presence protected. Mirela has a bachelor's degree in English language and holds a master's degree in Marketing
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