About
New technologies are essential for realizing business value, offering supply chains agility, scalability, and real-time capabilities to manage risks and adapt to changes.

To navigate continued disruptions, bring value to the customer and improve efficiency, supply chain companies must adopt emerging technology. This webinar explores how supply chain organizations can build resilience, using emerging technologies, and AI-driven insights.

Join Shanton Wilcox, SVP of NTT DATA Supply Chain Practice and Samantha Thompson, Customer Success and Fleet Telematics, Penske Transportation Solutions as they talk about how organizations are using emerging technologies and dive deeper into AI-solutions specific to transportation and fleet management.
Presenters
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Shanton Wilcox
SVP, Supply Chain Consulting, NTT DATA
Shanton Wilcox is a Senior Vice President at NTT DATA, leading the global supply chain consulting practice. He began his career growing up in trucking and parlayed that into a 25+ year career in supply chain consulting. Throughout his career, he's helped companies improve their performance through the enabling technologies needed to drive efficiency. Some of his most rewarding work was with Automotive original equipment manufacturers (OEMs) and their supply bases. They worked on bringing planning and scheduling information together, creating consistent customer experiences across digital channels and making aftermarket operations more efficient. Fast forward to the present, and today's focus is on fine-tuning day-to-day operations and preparing for a step-function change in performance driven by AI.
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Samantha Thompson
VP, Customer Success & Fleet Telematics, Penske
Samantha “Sam” Thompson is vice president, customer success and fleet telematics for Penske Transportation Solutions. Thompson leads several teams dedicated to aiding customers with the adoption and use of transportation technology, which includes the Penske digital experience.

Before assuming her current position, Thompson held roles with Penske as director, customer success; manager, fleet telematics and customer success; and marketing support specialist. She was also a rental clerk in the company’s reservations call center. Prior to joining Penske in 2012, she held various positions as a designer, artist and instructor. Thompson earned a bachelor’s degree in visual effects and motion graphics from the Art Institute of Philadelphia. She was awarded certifications in service management and advance service leadership. Thompson holds memberships in the American Trucking Associations (ATA), National Private Truck Council (NPTC) and the Customer Success Association (CSA).
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