About
Financial institutions becoming more than a provider of payments, investment, and insurance products. The possibilities enabled by new regulations are extensive and banks could grow to become a larger part of their client’s life to support them with a variety of financial and non-financial services. And this is exactly what happens in the business banking world.

A pandemic-challenged year has accelerated digital transformation plans for financial institutions. The increased use of digital channels has forced banks, credit unions, and other FIs to improve their product origination and digital onboarding capabilities, while those further down a digitization path have built upon existing capabilities to better serve existing and new customers. Enhanced customer and member experiences, reduced cycle times, and a faster lending process is just some of the benefits of a successful end-to-end digital platform.

But what is the next big thing in business banking?

We took a closer look at the opportunities during our webinar and will discuss them in detail:
1. Learn the key drivers that are shaping the business banking experience
2. Personalization in business banking
3. What are the must-haves for business customers?
4. Business-oriented product development
5. Decision-making process in deploying new features. How and do you tailor your products for your customers?
6. How to succeed post-pandemic by delivering an experience that meets the needs of business customers in the “new normal”
7. How fintechs/banks work with data to fuel digital business banking innovation

Presenters
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Jan-Luca Mölling
Product Strategy Lead @ Penta
Jan-Luca is driving product and commercial strategy at Penta, the leading digital SME Bank in Germany. He is a passionate banking strategist with a focus on building up digital platform models in the B2B space. Besides this, he is also in charge of the green transformation of Penta as sustainability officer. Prior to joining Penta, Jan-Luca worked at Deutsche Bank for 9 years across different strategy roles and launched a corporate venture (mobile payment wallet) with them.
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Olena Gryniuk
CEE Regional Director
Olena Gryniuk is CEE Regional Director at SME Banking Club, responsible for the development of the SME Banking Club in the CEE region. Before getting involved in the SME Banking Club activities, she was in charge of SME products and sales in Raiffeisen Bank and Eurobank groups, having 10 years of banking experience.
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Šimon Kočí
Founder @ Everly.eu
Simon is fintech enthusiast helping major banks with UX with payment data enrichment solution Tapix. Also fintech blogger Everly.eu
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Magda Marczak
Product Lead @ Tide (ex-Monese)
Magda has over 16 years of experience in driving strategy and delivery of e-commerce and fintech products, working for startups and multinational corporations. Her focus is on the Banking industry, specializing in Payments and Cards services. Co-founder of the International Developers in London Group and Product mentor
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