WEBINAR ENDED
WEBINAR DETAILS
  • When
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  • About
    75% of eCommerce merchants report an increase in the volume of policy abuse in the past two years. As abusive customers become more sophisticated, store policies designed to boost customer retention are abused and merchants lose out, but it doesn't have to be this way.
    Join our conversation with fraud and risk management experts from Riskified and Finish Line on Thursday, June 16 at 12pm EST, as they set out to answer some of the burning questions the industry has about policy abuse. Here is what you'll learn:
  • Agenda
    • What are the various forms of policy abuse and how do they differ from traditional eCommerce fraud?
    • What are the financial impacts and complexities of determining and resolving refund abuse challenges?
    • How do you create a solution tailored to your store, that successfully targets the various policy abuse challenges and fits your organization's goals?
    • How do merchants equip themselves with the right solutions to provide frictionless customer experiences while blocking policy abusers efficiently?
  • Duration
    1 hour
  • Price
    Free
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
FEATURED PRESENTERS
  • Webinar hosting presenter

    Dajana Gajic-Fisic

    Head of eCommerce Risk Management, Finish Line
    Dajana Gajic-Fisic is a Head of ecommerce Risk Operations for JD Sports North America ( Finish Line) and has been in the fraud industry for over 18 years. Currently Dajana is in charge of risk operations and oversees payment security,...
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  • Webinar hosting presenter

    Eyal Elazar

    Policy Domain Expert , Riskified
    Eyal Elazar is the Policy domain expert in Riskified. As part of the product team, Eyal works with some of the world’s largest eCommerce merchants to protect their stores from the rising threat of Policy abuse. Eyal has 10+ years of experience...
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    Gabriella Santos

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  • 1644869582-28224e43eb5554b2

    Alexander Hall

    Founder, Dispute Defense Consulting
    With 16 years of experience relevant to fraud and fraud prevention, Alexander works with merchants to develop cross-departmental fraud prevention strategies leveraging automation.
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