Recorded
Wednesday, September 25, 2024 · 2:00 p.m.
Maximizing Loyalty: Strategies and Technologies for Holiday 2024 and Beyond
Recorded
Wednesday, September 25, 2024 · 2:00 p.m.
ABOUT THIS WEBINAR
We all know that customer loyalty is hard to earn and even harder to keep. In this webinar, we examine how leading retailers are transforming their loyalty strategies for Holiday 2024 and beyond. From essential tools that enhance customer retention to developing promotional plans that boost customer lifetime value and purchase frequency, we will provide actionable insights you can use to elevate your loyalty programs for today, tomorrow and beyond. Specifically, we will cover:
• How to think conceptually and strategically about retention
• What business tools do you need to maximize loyalty
• How to develop a promotional plan to increase CLV and purchase frequency
• How data-driven hyper-personalization can drive lifetime value
Speakers:
• John Kosoff, CDO, Tillys • Travis Garcia, VP, eCommerce, PrettyLitter • Renee Halvorsen CMO, Marine Layer • Tarek Müller, Co-Founder & Co-CEO, ABOUT YOU • Moderated by: Allan Dick, CoFounder, CommerceNext