About
Innovations in AI-powered knowledge management platforms are transforming the customer support industry. As a result, enterprise knowledge management is rising to the top of CIO budget priorities. With an extremely low barrier to entry and ROI within weeks, these platforms are maximizing existing investments in internal knowledge bases and content by transforming them into interactive experiences – and doubling productivity, without doubling budgets.

For an in-depth view into how Fortune 500 companies are applying AI-powered knowledge management and realizing a 60% reduction in overall IT ticket volume, thousands of hours of time-savings annually by employees, almost $4 million annual savings in IT support costs and more, don't miss this VB On-Demand event!

Registration is free!

Presented by VentureBeat x Pryon.
Agenda
  • Increase productivity 2x by leveraging your existing investments in content assets, knowledge bases and human capital – without doubling budgets
  • Exceed the performance of your current customer support chatbots with a next-gen strategy
  • Drive repeatable, simultaneous digital transformation across multiple business units
  • Invest in an AI platform that pays for itself in weeks, not years
  • And more!
Presenters
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Igor Jablokov
CEO & Founder, Pryon
Igor is the CEO and Founder of Pryon. Named an “Industry Luminary” by Speech Technology Magazine, he previously founded industry pioneer Yap, the world’s first high-accuracy, fully-automated cloud platform for voice recognition. After its products were deployed by dozens of enterprises, the company became Amazon’s first AI-related acquisition. The firm’s inventions then served as the nucleus for follow on products such as Alexa, Echo, and Fire TV. As a Program Director at IBM, Igor led the team that designed the precursor to Watson and developed the world’s first multimodal Web browser. Igor was awarded Eisenhower and Truman National Security fellowships to explore and expand the role of entrepreneurship and venture capital in addressing geopolitical concerns. As an innovator in human language technologies, he believes in fostering career and educational opportunities for others entering STEM fields. As such, he serves as a mentor in the TechStars’ Alexa Accelerator, was a Blackstone NC Entrepreneur-In-Residence (EIR), and founded a chapter of the Global Shapers, a program of the World Economic Forum. Igor holds a B.S. in Computer Engineering from The Pennsylvania State University, where he was named an Outstanding Engineering Alumnus, and an MBA from The University of North Carolina.
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Chris Mahl
President & CRO, Pryon
Chris Mahl is President and Chief Revenue Officer at Pryon. With more than two decades of experience at some of the world’s most well-known enterprise software companies, Chris specializes in scaling go-to-market and operational strategies for technology companies at all stages of growth. As part of the leadership team during the formative years of Salesforce and Informatica, Chris played a key role in setting the trajectory for these now market-leading brands by helping transform them into profitable, customer-centric organizations. Prior to joining Pryon, Chris’ most recent positions include Executive Vice President and CRO at Opentron Labworks Inc., and President and CRO at Botkeeper, an AI-based automated bookkeeping solution, where he helped lead the company’s growth into and through multiple funding rounds. As an executive at Right Media Exchange, the first digital advertising media exchange network of its kind at the time, Chris drove the company’s go-to-market, customer success and services strategies, leading to the company’s successful acquisition by Yahoo. Drawn to the rapid pace and possibilities of the venture capital industry, Chris has also spent the past 15 years as an advisor and investor in startups and venture capital firms, bringing a unique combination of deep technical proficiency and proven growth strategy experience to promising growth-stage companies. Chris holds a B.S. degree in Finance and Marketing from Boston College.
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Art Cole
Moderator, VentureBeat
Arthur Cole is a technology journalist and enthusiast who has been covering the high-tech industry for more than 30 years. His contributions appear regularly in numerous industry trade publications as well as on the pages of vendors in the server, storage, networking and cloud industries.
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