About
The global pandemic has accelerated the already-existing trend of people starting their own businesses (in the U.S. alone, we recorded 30 million small merchants and 40 million independent contractors in 2020).

Onboarding businesses across financial services, payments, and eCommerce marketplaces need to happen both swiftly and accurately; in an era of high competition, a merchant struggling with a sluggish or high friction onboarding process could very well sign up with a competitor instead.

At the same time, it's critical for organisations to know the identity of the merchants on their platform, a need that often results in a longer onboarding flow for the merchant.

Join Spencer McLain, VP & GM, EMEA at Ekata where he will discuss how organisations can use a mix of automation and enhanced manual review to speed up merchant onboarding for smaller merchants without sacrificing the thorough understanding of the risk involved
Agenda
  • Learn about the market trends challenging merchant onboarding status quo and how onboarding micro-merchants and sole proprietors are different from traditional business
  • Find out how Stripe and others have built their onboarding processes to scale - how you can too, even if you only process 200 or fewer applications a month
  • Discover how to help drive better risk models and make faster decisions
Presenters
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Spencer McLain
VP & GM, EMEA at Ekata
Spencer leads Ekata’s international expansion efforts and owns key relationships with card brands and payment service providers. He supports multiple fraud platform partnerships, collaborates with Product Management to improve Ekata’s API products to ensure that they provide maximum lift in risk models and/or rule-sets, and acts as a key liaison to complex data customers who require specialized testing/analysis.
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Mélisande Mual
Publisher of The Paypers, Moderator
Mélisande Mual is the publisher and owner of The Paypers, the global leading source of news and intelligence for professionals in payments, fintech and digital commerce. Prior to The Paypers, Mélisande held several leadership positions in leading B2B Publisher (Wolters Kluwer) and Telecom (KPN) companies.
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