About
Challenger banks were disrupting the banking ecosystem mainly with great UX, ease of use, and convenience.

You can open a bank account and send money in minutes.

But this has become a standard and Challenger/traditional/neo banks with fintech are now trying to come up with the next big thing that will disrupt the industry.

Revolut has pivoted from travel bank to investments into gold, stocks, and crypto.

Starling has their unique marketplace.

So what next what are the players planning to do to differentiate themself, from the rest of the pack. What's the next big thing, the next game-changing feature?

The goal of this panel discussion is to find out the answers.

The main areas where we will be discussing what's missing and what may come are:
Security
Money management - Budgeting
Payments
Customer support

Some of the questions that will be asked:
-features on the rise vs Missing features
-Number of features vs quality of the features vs Focus
-UX over the functionality
Agenda
  • Security
  • Money management
  • Payments
  • Customer support
Presenters
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Šimon Kočí
Head of partnerships Tapix - founder of Everly
Simon is fintech enthusiasts helping major banks with UX with payment data enrichment solution Tapix. Also fintech blogger Everly.eu
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Mark O'Keefe
Founding director at Optima Consultancy
Founding director of Optima Consultancy, Mark has 20+ years’ experience in the Payments business and is a member of the PSR Panel. Alongside his consulting work, his recent focus has been the development of a number of comprehensive benchmark studies of mobile banking and finance apps.
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Erenia N. Kontolatou
VP of Business Development
Erenia holds the position of VP of Business Development at Scientia, and is in charge of partnerships and international expansion. With a vast fintech knowledge and an addiction to data analysis, she is driving Scientia to success while making partnerships that bring value.
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Jamie Broadbent
Head of Digital, Innovation & Design, RBS International
An award-winning banking leader with career specialisms in proposition development and strategy, Jamie is currently responsible for spearheading the digital transformation of RBS International - the international division of NatWest Group.
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Aditi Deshmukh
Senior Product Manager - ING Wholesale Banking Advanced Analytics & AI
My passion for product is driven by extensive product management experience through many years, across varied industries.

Focus for the past few years has been Fintech and Banking where I aim to create data-driven, user-centric products that combine technology with user empathy. Currently I am geared toward building a secure, self-serviced advanced analytics platform at ING.
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