Insurance has some of the highest customer acquisition costs of any industry. It costs 7-9x more for an agency to bring in a new customer than to retain one. And it’s no secret that renewals also account for the majority of an agency’s income, with estimates suggesting that 80-90% of revenue comes from existing clients renewing policies. But how can you use existing and emerging technology to create a solid retention strategy in today’s market?

Join our webinar to get practical tips on how to build a simple, data-driven and effective retention strategy for your agency.

We will discuss:
· How to capture client sentiment regularly and effectively
· What to do about unhappy clients and how to quickly retain at-risk accounts
· Strategies for improving customer loyalty and satisfaction
· Communications to send throughout the year to positively affect retention
· Which tech solutions can help you automate your retention efforts

We’ll save plenty of time for your questions. See you there!