Gong: 5 community engagement hacks
Webinar: Gong - 5 community engagement hacks
Wednesday, September 22nd, 12:30pm EST / 5:30pm CET
The most challenging part of a community launch is getting users to return after their initial registration. How can we re-engage customers beyond the standard email notifications, gamification, and community digest?
Join us as we discuss the top five engagement strategies that Nisha Baxi, Head of Community, at Gong is using to keep her customers coming back for more. Nisha is eager to share her wins with you.
Gong Community:
https://community.gong.io/
About Gong:
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
Over 2,000 innovative companies like Paychex, PayPal, Hubspot, LinkedIn, MuleSoft, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, increased deal sizes, and accelerated employee ramp-times.
About Nisha Baxi:
"At the heart, I'm a community builder and customer advocate. Through the power of an active community, any organization can increase retention, crush its pipeline and build lasting relationships with its partners.
At 19, my first job was to create customer success stories for IBM. I didn’t realize that would set me up for a lifetime of enabling startups and customers to succeed through education, evangelism and structured partnership. I had the pleasure of growing a prominent Silicon Valley entrepreneurship organization to 15K members. I’ve built programs and frameworks at Microsoft, Salesforce, and Facebook that are still used today continuing to drive adoption and fostering loyalty.
My passion comes from the joy of bringing people together to achieve a common goal. You'll find me putting together a panel of Fortune 100 execs, enabling teams who are passionate about a new idea, and mentoring and being mentored by folks along the way."
At 19, my first job was to create customer success stories for IBM. I didn’t realize that would set me up for a lifetime of enabling startups and customers to succeed through education, evangelism and structured partnership. I had the pleasure of growing a prominent Silicon Valley entrepreneurship organization to 15K members. I’ve built programs and frameworks at Microsoft, Salesforce, and Facebook that are still used today continuing to drive adoption and fostering loyalty.
My passion comes from the joy of bringing people together to achieve a common goal. You'll find me putting together a panel of Fortune 100 execs, enabling teams who are passionate about a new idea, and mentoring and being mentored by folks along the way.
