About
SMEs are screaming for a better customer experience!

Now’s the time to grow your CCaaS proposition

TelXL have had our finger on the channel's pulse for 20 years, we know that SMEs now require a true omnichannel communications platform that puts the customer experience first!

The SME Contact Centre market is primed for incredible growth, with Fortune predicting global growth from $4.87 billion in 2022 to $15.07 billion by 2029, at a CAGR of 17.5%!

That’s why TeIXL are running a webinar in partnership with Comms Business, discussing the five key reasons why adding a mid-level CCaaS solution to your portfolio now is the perfect strategy to capitalise on this lucrative opportunity!

The time is now to grow your business with CCaaS

We’re looking forward to sharing all the channel insights and wisdom we’ve gained over the last two decades, advising on the best way to make the most of this emerging market segment.

Delegates will learn:

1. New CCaaS market growth and demand
2. Growing customers and accounts
3. Retaining customers for longer
4. Increasing revenues and margins
5. Futureproofing your operation

Presenters
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MAB Events
Digital Event Executive
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Andy Jones
Chief Revenue Officer
AJ is Chief Revenue Officer at TelXL having previously held exec and global leadership positions at CloudCall PLC, West Corporation, Band-X Ltd and Redstone Telecom. AJ has 35 years of experience building, and scaling, global direct and channel telecoms sales operations in UK and US.
AJ is based in the TelXL Midlands based head office, and is responsible for the strategy and performance of all revenue operations from new business sales to account management and customer success. He is instrumental in helping the Company to scale up sales and revenues as well as consistently improving partner and customer experience.
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Aaron Fox
Chief Executive
Aaron Fox is the Chief Executive at TelXL, a UK based, fast growing contact centre technology vendor. His whole career has been within wholesale vendors focused on delivering communications, contact center and CCaaS technology through the channel. He has progressed through a variety of product and operations focused roles, strengthening his knowledge in all things Contact Centre, and helping him to take on the role of Chief Executive at TelXL in October 2020. He is based in the TelXL Midlands office and has overall responsibility for the success of TelXL and it's partners. His vision is to drive the application of innovative technology through the wider channel market, that ultimately enables businesses to give their customers exceptional experiences
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Tatum Bisley
VP of Product
Having worked in in the CCaaS space for 5 years and with 15 years experience building products, Tatum is now VP of Product and responsible for enabling the co-creation of global communications through differentiated communication product experiences
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Charlotte Hathway
Editor
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Melissa Bradshaw
Reporter
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