Life Insurance Reimagined: From Direct Debits to Customer Relationships

The life-insurance industry is experiencing a period of radical change. Innovation in technology and data capabilities are progressing at blistering pace, creating profound opportunities for carriers to operate more efficiently and serve their customers better. The pandemic has further changed customer expectations and underscored the urgency for carriers to move away from a product-centric to a customer-centric model.

As a carrier, you need to know about what your customers and peers are doing and Insurtech Insights have teamed up with EIS on a series of webinars powered by exclusive research. This brand-new B2B plus B2C research covers both carriers and insurance customers for a 360-degree of emerging trends and top priorities.

The insurance market is highly commoditised with more than 60 percent of customers switching for lower premiums. To reduce churn insurers are seeking new ways to create value for and engage with their customers. Join a panel of experts to discuss how insurers are transforming their value proposition and building strategies for customer retention.