About
With 70% of BFS firms citing automation as critical to future growth, the race to embrace Intelligent Automation and AI has never been more urgent. Yet, fragmented systems and outdated processes hinder progress, costing the industry billions annually.

This session explores how Wave 2.0 of automation is breaking these barriers— from cutting loan processing times by 50% to reducing payment fraud through real-time data insights.

Join industry experts as they share actionable insights, real-world success stories, and a roadmap to navigate this next frontier and stay ahead in a competitive landscape.
Some of the key takeaways from this session include:

• Key Opportunities: Leverage AI for faster loan processing, fraud detection, personalized engagement, and onboarding automation.
• Strategic Integration: Seamlessly connect legacy systems with AI for scalable, unified BFS operations.
• Overcoming Challenges: Resolve data silos and prepare the workforce for AI-driven transformation.
• Empowering Workforce: Automate tasks to free employees for high-value, strategic roles.
• Real-World Impact: Explore success stories of reduced costs, faster cycles, and enhanced customer satisfaction.
• Future Outlook: Drive agility with continuous innovation and adaptive AI strategies.
When
Thursday, February 20, 2025 · 4:00 p.m. London (GMT +0:00)
Presenters
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Neil Perry
Group Broadcast Director at BizClik
Neil Perry is the Group Content Director at BizClik and has two decades of multimedia experience. He has worked across regional and national brands for Global Radio, as a bulletin presenter, broadcast voice coach, mentor and news editor. Neil moved into visual broadcasting in 2014 helping to establish one of the first local television channels as an assistant news editor, and executive producer of a topical discussion programme.
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Nithin Mohan
Senior Director, Global Intelligent Automation, Sutherland
Nithin Mohan is Sutherland's Global Head of Intelligent Automation, leading transformative initiatives in Robotic Process Automation (RPA), AI/ML, and Generative AI. With over a decade at Sutherland, he has built a world-class automation practice, unifying teams and pioneering proprietary solutions like Robility, Extract.AI, and HelpTree. Known for driving operational excellence and delivering measurable client value, Nithin is at the forefront of innovation, shaping the future of automation in digital transformation.
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Sumit Chopra
Head of Customer Success, BFS, Vice President, Sutherland
Sumit Chopra is a seasoned thought leader with over 20 years of experience driving transformative outcomes for Banking and Financial Services clients. As the VP & Head of Customer Success for BFS at Sutherland, he delivers multimillion-dollar efficiencies through strategic client partnerships. With expertise in solutioning and managing large, complex programs, Sumit aligns business and technology visions to achieve impactful results. He has led teams across geographies, including the USA, Philippines, and India, fostering trust-based executive relationships.
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