Transform Your Maintenance Service & Tenant Experience Through Video Assistance
About
Hear from Central Bedfordshire Council as they discuss how they’re driving innovation and improving the service they provide to their customers through the power of video assistance. Kim Hopcroft, Operations Manager at Central Bedfordshire Council, joined us at the latest HOMES UK Conference and shared with the audience how her team have transformed their approach to responsive repairs and are now seeing huge gains in first-time fix rates and customer satisfaction scores.