Many of us have been impacted by the results of usability evaluations such as heuristic evaluation and user testing sessions. If we have, then we have been influenced by the pioneering work of Rolf Molich. Rolf has worked with usability since 1984. In 1990 he co-invented the Heuristic Evaluation method with Jakob Nielsen; one of the most commonly used inspection methods. Recently, Rolf has applied his experience in UX management to write a number of stories about life in UX organisations at low and high maturity levels.

In 2014 Rolf received the prestigious “UXPA Lifetime Achievement Award” for his contributions to usability, in particular usability testing, through his Comparative Usability Evaluation studies from 1998 to 2018. He is also member of the Ethics Advisory Committee of the UXPA.

Jon holds a DPhil. in Visual and Computational Neuroscience from Oxford University. Jon is a former invited expert for the Web Accessibility Initiative (WAI) and former editor-in-chief of the Usability Professionals Association newsletter.

Jon founded Bunnyfoot way back in 1999 and in that time has worked as lead consultant on many projects for the likes of Microsoft, NHS, HSBC, Aviva, OpenGI, Dyson, Virgin, EasyJet, the FCA, MoneySupermarket, Oxford University press