Monika Pasquerello, CTC
Business Development Manager, National & Strategic Accounts
Interest in travel and European culture was part of Monika’s life growing up as the eldest child of German immigrants. Love of travel continued through college and Monika’s industry career began as a travel agent for a small Family-owned business in her home state of New Jersey. Over the years, she was employed in specialty fields of group travel and marking in Delaware, Florida and eventually Georgia including American Express Gold & Platinum Car Travel Call Center.
In 1999, Monika was hired as the Atlanta-based Business Development Manager representing both Cunard and Seabourn to travel agencies in several southern US states. Over the years, the team changed, and she worked with travel advisors to promote not only Cunard but Princess as well. Last year, Monika joined the Cunard National Accounts Sales team. Her focus is connecting with her accounts to grow Cunard sales throughout North America.
Charles Sylvia, ECC
Vice President, Trade Relations, and Industry Special Envoy - CLIA
Charles Sylvia, ECC is Vice President, Trade Relations, and Industry Special Envoy with Cruise Lines International Association (CLIA). Charles has been an active CLIA member since 1994, when he embarked on his career in cruise sales and marketing as a front-line travel agent at a brick-and-mortar agency in his hometown near Cape Cod, Massachusetts. In his role at CLIA, Charles advocates for the interests of CLIA’s North America Travel Trade Membership, comprised of more than 56,100 travel agency owners and agents, and he serves as primary liaison for the CLIA Strategic Trade Advisory and Review Board (STARBoard) and the CLIA Trade Relations Committee.