WhatsApp with more than 2 billion active users across 180 countries has emerged as a go-to global application for customers. Given this, businesses today have WhatsApp at the center of their CX transformation strategy to scale their communication and reach customers with ease.
WhatsApp offers you rich conversational features to help you reach more customers, in a personalized way. Businesses of every size can now leverage WhatsApp as a crucial element of their customer service, commerce, sales, and marketing strategies. It provides you with quick access to your customers on a platform they’re already comfortable with.
Join us for the upcoming webinar where we explore
● How WhatsApp is transforming the business landscape in Africa
● Seamlessly enabling customer interactions with WhatsApp business
● Powering the end-to-end Customer Journey right from purchase to support
● Deliver 24*7 Omnichannel Support to reduce support costs while increasing CSAT
When?
Thursday, February 24, 2022 · 3:00 p.m.
Nairobi
Duration: 1 hour
Price
Free
Language
English
Who can attend
Everyone
Dial-in available? (listen only)
Not available.
Agenda
3pm - 3:10 pm : Introduction to Topic and Panel speakers by CIO Africa
3:10 pm - 3:45 pm : Panel Discussion - Transform your customer experience strategy with WhatsApp
3:45 pm - 3:55 pm - Audience Q&A
3:55pm - 4:00 pm - Closing note
Categories
Business & finance
Professional development
Science & tech
Hosted By dx⁵ (formerly CIO Africa)
CIO Executive conferences attract the best and brightest IT Executive because the CIO brand is synonymous with the highest quality and integrity. whether its the celebrated CIO100 Symposium and Awards, the CIO year ahead event our regional CIO Executive conferences are the trusted educational forum and networking resources for the regions CIO and senior IT executives because CIO knows and understands the executive because CIO knows and understands the executive IT community better than any other IT resource
VP, Business Development & Operations- Dotgo, A Gupshup Company
In his career spanning two decades, Barinderpal Mumick has served organizations such as Lucent Technologies and AT&T architecting several business applications deployed globally across companies. He founded Kirusa and Dotgo that specialized in...
Harry is the a seasoned IT writer, commentator and speaker. With more than two decade of experience in the IT sector in Africa, Harry has established himself as a thought leader and industry captain. He is also the founder of DEMO Africa and...