Aftersales has long been a great profit source for motor retailers. But as the industry faces major changes, including electrification and manufacturer direct-to-consumer sales, many business leaders have brought aftersales into closer focus.
In this webinar, our panellists will discuss some of the steps that automotive leaders can take to drive up their service and repair revenues. From the accuracy of the customer data which underpins service and MOT campaigns, through the quality and ease of the online and offline customer experience, and onto the opportunities for health checks, tyre sales, recall and warranty work and forward booking, this webinar will provide plenty of insights and expert opinions.