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In this webinar we intend to delve deeper into why Zoom is more than meetings and how the Zoom UCaaS stack adds winning benefits to partners. Zoom Phone was launched just 4 years ago and has seen phenomenal global growth, complementing the already well known hugely successful Zoom meetings.

Now, with the exciting addition of the newly announced ‘home grown’ video first, Omni Channel Contact Centre, Zoom provides yet further opportunities to engage new and existing customers for the true, single client experience. Combined with Zoom IQ for phone and of course Solvvy - the conversational intelligence and natural language understanding platform – Zoom is driving a step change in customer experience. Zoom has the brand, product, team and experience, Channel has depth and reach so please join us and see how we can transform your route to market. Buckle up and enjoy the ride!

What will delegates learn:
1. The power and breadth of the Zoom UCaas Platform and why partners and customers love Zoom’s UCaaS capabilities.
2. How you as a UCaaS Channel Partner can drive differentiated offerings with commercial benefits into your client base.
3. How you can work with Zoom as a Channel Partner across its different partner program types as a reseller, referral partner or services partner or a mix of all three!
4. Why you should consider partnering with Zoom in the UCaaS space and how it will allow your organisation to build a sustainable and market leading collaboration practice.
5. Tools, programs and other capabilities that Zoom is providing to its Channel Partners to learn, sell and market the Zoom platform most effectively and successfully.
Presenters
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Ian Massingham
Zoom Phone Channel Sales Manager EMEA
My passion for ‘UCaaS’ was born from the early 1990’s when I was deeply involved in the launch of a highly successful PBX, the SDX INDeX (industry veterans will recognise!). Since then, I have worked at global vendors where Channel has always played a major part in these roles. I joined Zoom in August 2021 after seeing the completeness of vision of its UC stack, now including Contact Centre.
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James Adamczuk
Sales Specialist EMEA, Zoom Contact Center
I am passionate and enthusiastic about driving results by focusing on the Customer to build relationships; deliver innovative solutions and embracing teamwork as a way of life.
More than fifteen years’ team leadership, technical architecture and programme management experience focussing on Digital Transformation Consultancy and delivery of Contact Centre, Chatbot / Automation and Converged Voice and Data Products for the financial services and telecom operator market segments.
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Charlotte Hathway
Editor
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