We’ve got two exciting things to share: a practical UX webinar you won’t want to miss, and a new chapter in our story.
First up, the webinar
Join our expert consultants, Aimée Windsor-Brown and Alison Rawlings, for a focused, one-hour session on how to identify and resolve common navigation issues that can hinder user engagement and conversion.
In this session, you’ll learn how to:
- Spot and fix navigation problems using proven research methods like card sorting and tree testing
- Use evidence to make confident design decisions
- Improve usability and flow across your websites and apps
Now, the exciting news…
Bunnyfoot is becoming GAIN Experience.
We’re joining forces with our sister agencies under a new name — GAIN — creating a 160-strong team of specialists across UX, design, technology, and accessibility. It’s the same flexible approach, powered by over 25 years of experience, now with even more capability behind it.
You still get the team you trust — just with even more expertise in your corner.
We’ll share more about this new chapter at the webinar, alongside the practical tools and insights to enhance your navigation and user experience.
ethnographic research and service blueprinting.
She is passionate about immersing herself in and understanding each client’s world, and working collaboratively to create solutions that meet the needs of businesses and their users. She has experience of working with a huge variety of clients from start-ups to global corporates, including: BBC, Kew Gardens, RNIB, BT, John Lewis, Accor Hotels, Virgin Media, B&Q, Sky, Buckinghamshire County Council, UK Parliament and Imperial College Business School.
She has accreditation as a Certified Professional for Usability & User Experience (CPUX), has also written and teaches the ‘Fundamentals of Service Design’ course at Bunnyfoot and delivers bespoke training to clients. She regularly speaks at UX and Service Design events; past talks include UX Oxford, City University, and the Service Design Fringe Festival.
currently the Managing Director. She has extensive experience across the whole spectrum of research and modelling methodologies, including heuristic analysis, interviews and usability testing, personas and journey maps.
With a background in psychology and a master’s degree in UX, Alison had a number of varied roles before joining Bunnyfoot, both agency and client-side. These included leading Usability and UX departments at NatWest and online bank Egg, and establishing a user-centred design capability at Razorfish.
