Webinar: Crisis Management Part 3 - Rebuilding Trust by Media First

About This Webinar

Join us for our next masterclass, as Sean Ryan explores how organisations can rebuild trust after a crisis.

This is the third masterclass in Sean’s series on crisis communication – you can catch up with the previous ones in the Masterclass Video Library section of the Media Team Academy hub.

During this session, Sean will cover:

• How can you rebuild the trust of your stakeholders after a crisis
• What you need to be doing in advance of a crisis to make this strategy stick
• The lessons he has learnt about managing the media during his tenure as Director of Media at Save the Children

The session takes place on Tuesday 11 October at 11am.

We want the masterclass to be as interactive as possible. So do ask Sean your crisis communication questions.

If you have a question but can’t make the session, send it to aimee@mediafirst.co.uk, and we will pass it onto Sean.

Sean Ryan

Director of Media, Save the Children

Sean is Director of Media at Save the Children UK, overseeing news, public relations and digital media, and the Global Media Unit. He joined Save the Children in 2016 after 25 years at The Sunday Times.

Previously he was health correspondent of the Reading Post, consumer affairs correspondent of the Daily Mail and environment correspondent and science editor of The Sunday Times before becoming deputy news editor. He also spent 15 years as foreign editor. Sean has made numerous contributions to radio, notably on Radio 5 Live, and to television, where he presented a Channel 4 Dispatches documentary.

He has reported or overseen coverage of a wide range of domestic and international crises. These have included the responses of P&O to the Zeebrugge ferry disaster, Malaysian Airlines to the disappearance of flight MH370; BP to the Deepwater Horizon oil spill in the Gulf of Mexico; and Volkswagen to the VW diesel emissions scandal.

He has also had to respond to crises relating to wars in Kosovo, Chechnya, Afghanistan, Iraq and Syria, and terrorist attacks from 9/11 and the Moscow theatre siege to the kidnapping and killing of journalists by ISIS.

James White

Managing Director, Media First

James is the managing director of Media First – a company that provides bespoke communication training to 40 per cent of the FTSE100.

He heads a team that features some of the country’s leading journalists working as tutors who ensure delegates can communicate with clarity and confidence, whether they are talking about a positive subject or facing the media spotlight during a crisis.

James is also the managing director of the BCF Group, a company that helps organisations develop their teams through business coaching, management skills and interpersonal skills training.