About
Research has shown that in order to gain customer confidence, trust and repeat business, businesses must deliver on the promise of a secure online payment experience. In today’s challenging economic climate, not only is securing commerce critical to continued growth but it’s also essential to ensuring business stability.

In this timely webinar, our e-commerce fraud and security experts will discuss the PayPal commissioned report The Trust Cost of Online Fraud which details the current challenges businesses face when trying to achieve the right balance between preventing failed transactions and securing the payment experience.

This interactive webinar session will cover how to best keep your customers safe, future proof your business and see how your current fraud initiatives stack up against global best practices and metrics.
Agenda
  • Review the primary challenges to fraud mitigation
  • Explore the financial challenges that global businesses have faced because of fraud
  • Highlight the data categories that are most at risk
  • Share successful solutions employed by today’s industry-leading fraud and risk teams
Presenters
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Ryan Jackson
Global SME Lead, RaaS at PayPal
Ryan Jackson leads the Risk as a Service team at PayPal. Ryan is an experience leader with a passion for payments and fraud prevention. His current responsibilities include leading a team of SME's consulting on PayPal's Risk as a Service portfolio and driving the GTM strategy for PayPal's risk management products globally.
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Augie Kennady
Director, Trust & Safety at Chegg
Augie Kennady is the Director of Trust & Safety for Chegg, an education technology company. In his role, he leads the team that oversees all operations pertaining to fraud. Augie has held various roles during his tenure at Chegg, including roles responsible for investigating chargebacks, reducing fraud, threat identification, and service abuse mitigation.
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Melisande Mual
Publisher and Managing Director at The Paypers
Mélisande Mual is the publisher and owner of The Paypers, the global leading source of news and intelligence for professionals in payments, fintech and digital commerce. Prior to The Paypers, Mélisande held several leadership positions in leading B2B Publisher (Wolters Kluwer) and Telecom (KPN) companies.
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