Navigating customer communications in economic uncertainty: strategies for trust and loyalty

Join us for an exclusive fireside chat with Mary Lawless from Nemah, as we explore strategies for navigating customer communications in times of economic uncertainty.
In this conversation, we’ll dive into how to foster trust and loyalty with your customers during challenging times - such as rising tariffs, inflation, and supply chain disruptions.

What you’ll learn:
✅ How to communicate pricing stability and manage customer expectations during economic challenges.
✅ Balancing transparency with reassurance to maintain trust and loyalty.
✅ The role of personalization and automation in crafting effective, responsive messages.
✅ Tools and strategies to ensure clear, consistent messaging across all channels.

Don't miss this chance to gain actionable insights from an expert in retention marketing and learn how to build stronger customer relationships amidst uncertainty.

Agenda

12:00 PM – Welcome and introduction

12:10 PM – Fireside chat with Nemah

12:40 PM – Live Q&A

12:55 PM – Closing remarks