The transport user Covid debate

ABOUT THIS WEBINAR

Join Transport Focus and London Travelwatch as we explore what transport users need to help them travel with confidence now and in the future. This online event will also consider how services can be ‘built back better’ with users’ needs at the heart.

Hear from current and former public transport users as they share their experiences of travel and aspirations for the future. A panel of industry experts will discuss the issues and potential solutions.

Audience members will be welcome to join the discussion in a Q&A session.

AGENDA

Welcome – Anthony Smith, Chief executive, Transport Focus
Insight presentation – Louise Coward, Head of insight, Transport Focus
Speech – Cllr Liam Robinson, Transport portfolio holder, Liverpool City Region Combined Authority
What’s it like to travel now? Hear from our community of transport users
Panel debate
What do passengers want in the future? The transport user community set out their hopes
Panel debate
Transport users and Covid – the transport user community summarise their experiences
Keynote speech – Baroness Vere, Parliamentary under secretary of state, Department for Transport
Audience Q&A – a chance to put your question to the panel
Closing remarks

ADDITIONAL INFO

When: Wednesday, November 11, 2020 · 2:00 p.m. London
Duration: 1 hour 30 minutes
Price: Free
Language: English
Who can attend? Anyone with the event link can attend
Dial-in available? (listen only): Not available.

FEATURED PRESENTERS

Anthony Smith

Chief Executive at Transport Focus

Anthony Smith is Transport Focus’s chief executive. Having qualified as a solicitor, Anthony worked for five years as principal consumer lawyer for the Consumers’ Association, publishers of Which? This was followed by a year as the legal...

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Baroness Vere

Parliamentary Under Secretary of State

Baroness Vere of Norbiton was appointed as a Parliamentary Under Secretary of State at the Department for Transport on 23 April 2019. She was appointed as a Government Whip (Baroness in Waiting) on 21 December 2016. The minister is responsible...

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Cllr Liam Robinson

Liverpool City Region Combined Authority Transport Portfolio Holder

Cllr Liam Robinson is a Liverpool City Labour Councillor, who has represented the Kensington and Fairfield Ward since 2008. He was elected Chair of Merseytravel in June 2012 and has subsequently been appointed Portfolio Holder for Transport for...

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Mary Hewitt

Arriva UK Trains Strategy and Policy Director

Mary is currently Strategy and Policy Director for Arriva UK Trains, having been seconded in to run Chiltern Railways as Interim Managing Director for the past 9 months. Mary’s expertise is in developing pragmatic customer focused strategy,...

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Cllr Waseem Zaffar

Birmingham City Council Cabinet Member for Transport and Environment

Born and brought up in the Lozells neighbourhood in Birmingham, the area he represents, Councillor Waseem Zaffar was for many years a local magistrate, as well as the CEO of a local not-for-profit organisation and has had his community work...

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Victoria Garcia

Brighton & Hove Buses Accessibility and Communities Manager

Victoria is one of the first people appointed to a full time accessibility and communities role in the UK bus industry. Her current role involves ensuring accessibility and the needs of the community are considered in every part of the business,...

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Louise Coward

Transport Focus Head of Insight

Louise has worked for Transport Focus for the last eight years. She heads up the insight team which works across transport research projects on all the modes we cover. She regularly speaks at conferences and events. Before joining Transport Focus...

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Christine McGlasson

Managing Director of Xplore Dundee

Christine is the Managing Director of Xplore Dundee, the city's main bus service provider. Taking over the role in April 2018, she has been working hard to improve service to customers, invest in the fleet, improve its environmental footprint and...

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