The new ‘Digitally Conscious Customer’: Adapting your payments strategy to growing online demand.
Recorded
Thursday, December 3, 2020 · 2:00 p.m.
ABOUT THIS WEBINAR
The pandemic has had great influence on the customer buying patterns and how they interact online. From customer engagement through to accepting new & varied forms of payments merchants have had to rapidly adapt to embrace new buying behaviours.
Our panellists will discuss the ways in which customers are now interacting with merchants online & the new rules of engagement that merchants will now need to embrace to remain relevant.
The panel will also educate merchants as to how they can accept more revenue, become more effective and efficient, and improve their customer experience.
ADDITIONAL INFO
When:
Thursday, December 3, 2020 · 2:00 p.m.
Singapore
Xiaofeng helps B2C marketing and digital business professionals develop eºective digitalmarketing and omnichannel engagement strategies for the Asia Pacific market. Xiaofeng'sresearch focuses on how to better understand the unique social, mobile,...
Zain Suharwardy is the Head of Singapore Post Ecommerce, a leading ecommerce enabler in South East Asia helping brands and SME’s manage their ecommerce business end to end.
Prior to Singapore Post, he was Senior Vice President of Digital...
With more than 10 years of experience across technology firms, digital agencies and retail brands, I bring in a unique perspective to marketing & business challenges. Currently heading E-commerce for a beauty giant and loving every minute of it....
Ashley leads Customer Success in APAC for Checkout.com. Collaborating with regional and global merchants across industries,including Grab and ShopBack, helping them optimise their payments experience, boost customer conversion and loyalty. Prior...