Did you know that 81% of customers prefer solving issues themselves before contacting support?

Customers today want instant, personalized answers, not scripted, templatized responses. Businesses are realizing that self-service is no longer optional — it’s at the center of a superior customer experience.

Learn from our experts as they demonstrate how Sprinklr Service empowers your customers with seamless self-service capabilities—boosting satisfaction while saving support costs. You will learn how to:

Abstract:

1. Boost self-service adoption by offering faster, smarter support
2. Reduce operational costs by automating routine requests
3. Enhance customer satisfaction through intuitive, omnichannel experiences
4. Resolve issues faster with step-by-step troubleshooting guides