Upcoming Global
Upcoming
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Tuesday, January 21, 2025 · 3:00 PM +08Catch the exclusive recast of the CX-WISE Expert Talk sessions featuring insights from top industry leaders, covering various aspects of AI in customer experience.
Learn how AI enhances CX through personalization and proactive service. Discover A... -
Tuesday, January 21, 2025 · 11:00 AM GMTCatch the exclusive recast of the CX-WISE Expert Talk sessions featuring insights from top industry leaders, covering various aspects of AI in customer experience.
Learn how AI enhances CX through personalization and proactive service. Discover A... -
Tuesday, January 21, 2025 · 11:00 AM PSTCatch the exclusive recast of the CX-WISE Expert Talk sessions featuring insights from top industry leaders, covering various aspects of AI in customer experience.
Learn how AI enhances CX through personalization and proactive service. Discover A... -
Thursday, January 23, 2025 · 3:00 PM +08Catch the exclusive recast of the CX-WISE Expert Talk sessions featuring insights from top industry leaders, covering various aspects of AI in customer experience.
Discover AI’s role in transforming contact center operations, enhancing customer a... -
Thursday, January 23, 2025 · 11:00 AM GMTCatch the exclusive recast of the CX-WISE Expert Talk sessions featuring insights from top industry leaders, covering various aspects of AI in customer experience.
Discover AI’s role in transforming contact center operations, enhancing customer a... -
Thursday, January 23, 2025 · 11:00 AM PSTCatch the exclusive recast of the CX-WISE Expert Talk sessions featuring insights from top industry leaders, covering various aspects of AI in customer experience.
Discover AI’s role in transforming contact center operations, enhancing customer a...
On-demand
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On-demandHow AI is changing the Game? Explore more in this Ask-Me-Anything (AMA) session with Steven Van Belleghem, CX Expert and Buddy Waddington, Principal Technologist - Sprinklr
No presentations. Just real talk.
In this second fifth edition of CX Unf... -
Wednesday, December 4, 2024 · 11:00 AM PSTHow AI is changing the Game? Explore more in this Ask-Me-Anything (AMA) session with Steven Van Belleghem, CX Expert and Buddy Waddington, Principal Technologist - Sprinklr
No presentations. Just real talk.
In this second fifth edition of CX Unf... -
Wednesday, December 4, 2024 · 11:00 AM GMTHow AI is changing the Game? Explore more in this Ask-Me-Anything (AMA) session with Steven Van Belleghem, CX Expert and Buddy Waddington, Principal Technologist - Sprinklr
No presentations. Just real talk.
In this second fifth edition of CX Unf... -
Wednesday, December 4, 2024 · 3:00 PM +08How AI is changing the Game? Explore more in this Ask-Me-Anything (AMA) session with Steven Van Belleghem, CX Expert and Buddy Waddington, Principal Technologist - Sprinklr
No presentations. Just real talk.
In this second fifth edition of CX Unf... -
On-demandDiscover how Freshworks and WhatsApp can transform your customer engagement. With WhatsApp’s global reach and 98% open rate, combined with Freshworks’ chatbots, automation, and proactive notifications, retail businesses can create scalable, conver... -
Thursday, November 21, 2024 · 11:30 PM ISTAs generative AI (GenAI) continues to revolutionize industries, understanding and addressing the associated data security risks is imperative. This webinar will explore the unique data and security challenges posed in the era of AI, including mode... -
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Tuesday, November 19, 2024 · 11:00 AM PSTAs workforce dynamics shift, CIOs face growing pressure to deliver exceptional employee experiences while driving digital transformation and business success.
However, there is a stark dichotomy. A 2024 global survey by Harvard Business Review An... -
Tuesday, November 19, 2024 · 11:00 AM CETAs workforce dynamics shift, CIOs face growing pressure to deliver exceptional employee experiences while driving digital transformation and business success.
However, there is a stark dichotomy. A 2024 global survey by Harvard Business Review An... -
Tuesday, November 19, 2024 · 10:30 AM ISTAs workforce dynamics shift, CIOs face growing pressure to deliver exceptional employee experiences while driving digital transformation and business success.
However, there is a stark dichotomy. A 2024 global survey by Harvard Business Review An... -
Thursday, November 14, 2024 · 1:00 PM ESTDiscover how Freshservice simplifies IT service management by seamlessly integrating with your cloud and on-premise enterprise applications. In this demo, you’ll see firsthand how to streamline workflows and boost productivity across your organiza...
Past
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Tuesday, December 10, 2024 · 11:00 AM PSTDid you know that 81% of customers prefer solving issues themselves before contacting support?
Customers today want instant, personalized answers, not scripted, templatized responses. Businesses are realizing that self-service is no longer option... -
Monday, November 18, 2024 · 8:30 PM ISTDry Run event for the presenters and the SLK team to familiarise themselves with the BigMarker platform ahead of the Live webinar day
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Thursday, October 31, 2024 · 11:00 AM PDTEmployees, customers, and IT staff are looking for a more seamless, efficient, consumer-friendly approach to managing service tickets.
Freshworks recognizes this trend for both large and smaller organizations with an AI-assisted, self-service app... -
Wednesday, October 30, 2024 · 11:00 AM CETEmployees, customers, and IT staff are looking for a more seamless, efficient, consumer-friendly approach to managing service tickets.
Freshworks recognizes this trend for both large and smaller organizations with an AI-assisted, self-service app... -
Wednesday, October 30, 2024 · 12:30 PM ISTEmployees, customers, and IT staff are looking for a more seamless, efficient, consumer-friendly approach to managing service tickets.
Freshworks recognizes this trend for both large and smaller organizations with an AI-assisted, self-service app... -
Tuesday, October 29, 2024 · 4:50 PM ISTJust to test how many people can join with my ID
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Tuesday, October 22, 2024 · 9:00 AM PDTDevice42 webinar dry-run
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Thursday, October 17, 2024 · 9:00 PM ISTDry Run events scheduled for all speakers and presenters
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Wednesday, October 9, 2024 · 9:00 PM ISTJust a dry run event for presentation check
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Series
