Sprinklr - The Future of CX [APJMEA]

Catch the exclusive recast of the CX-WISE Expert Talk sessions featuring insights from top industry leaders, covering various aspects of AI in customer experience.

Learn how AI enhances CX through personalization and proactive service. Discover AI-led strategies, real-world examples, and actionable insights to meet evolving customer expectations.

What we’ll cover:

1. Evolving consumer expectations in the age of AI
2. Explore possibilities with AI -
- AI-Powered personalization at scale
- Omnichannel excellence
- Proactive service revolution
- Impact of GenAI
3. Common challenges and how CX leaders can navigate them