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About This Webinar

Catch the exclusive recast of the CX-WISE Expert Talk sessions featuring insights from top industry leaders, covering various aspects of AI in customer experience.

Discover AI’s role in transforming contact center operations, enhancing customer analytics, predicting trends, and driving business growth – with real world examples and best practices.

What we’ll cover:

1. Significance of customer data in shaping business strategies
2. AI-driven solutions for smarter customer interactions
3. Harnessing AI algorithms to forecast customer trends
4. AI-driven strategies to deliver tailored experiences across multiple touchpoints

When: Thursday, January 23, 2025 · 11:00 a.m. · Pacific Time (US & Canada)
Duration: 1 hour
Language: English
Who can attend? Everyone
Dial-in available? (listen only): No