Sprinklr - The Intelligent CX Revolution [Europe]

How AI is changing the Game? Explore more in this Ask-Me-Anything (AMA) session with Steven Van Belleghem, CX Expert and Buddy Waddington, Principal Technologist - Sprinklr

No presentations. Just real talk.

In this second fifth edition of CX Unfiltered: The 20-minute Ask-Me-Anything Series, we speak to Steven Van Belleghem! A renowned CX enthusiast, global speaker, and best-selling author, Steven has inspired world-leading companies such as Disney, Mastercard, Mercedes, Booking.com, and Heineken with his visionary approach to customer experience.

Ask the speakers about:

1. Incorporating AI/GenAI into marketing and contact center functions
2. Leveraging omnichannel experiences and edge analytics to shape customer journeys
3. Strengthening digital foothold while running lean operations