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Win big with GenAI: 3 ways to make CX your competitive advantage.
About This Webinar
In today's dynamic customer service landscape, staying competitive is crucial for success. Generative AI has emerged as a pivotal strategy, shifting customer service from buzzwords to groundbreaking advancements. With 55% of organizations increasing GenAI investments in the last 10 months, according to Gartner's October 2023 report, the transformative potential is undeniable.
Agenda
- The CX journey of Cutter Group - world's leading suppliers of virtualized computing solutions
- Power and possibilities of GenAI in customer service
- Biggest challenges in adopting GenAI
- Freshworks’ approach to GenAI
- Real world success stories
Who can view: Everyone
Webinar Price: Free
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