Customer + Colleague + Corporate: Over time, each of these constituent parts of the contact centre ecosystem have traded focus.

We are now in an age where Colleagues and staff are seen as the key component to success. The "Great Resignation" is being driven by a highly competitive job market, with organisations competing for staff.

What can contact centre managers to do combat this….

• Drive up employee engagement

• Offer effective development plans for staff

• Understand and map out the Employee Journey

• New definition of Hybrid Working

• What role WFM plays
Register To Watch Recording
  • Full name*
  • Email Address*
  • Job Title*
  • Company*
  • Telephone*
  • Country*
  • Industry
  • How many employees does your organisation have?
  • Which best describes your regional responsibility?
  • What is your purchasing responsibility?
  • Where did you hear about this event?
  • What's your annual relevant purchasing budget?
Marketing Permission
By registering for this webinar, your registration details will be shared with the sponsor who may contact you about their respective products or services. We will not otherwise disclose your personal data to anyone else unless we have your permission as detailed in our terms and conditions (www.ebm.media/terms-conditions/). *
Privacy Policy
✓ Yes, I agree *
We use BigMarker as our webinar platform. By clicking Register, you acknowledge that the information you provide will be transferred to BigMarker processing in accordance with their Terms of Service and Privacy Policy.
Powered by BigMarker