Engage Business Media
On-demand
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Thursday, July 21, 2022 · 2:00 PM BSTDid you know that 68% of workers say a hybrid workplace is their preferred option? In fact, 87% of American workers who have been working remotely during the pandemic would prefer to continue working remotely at least one day a week.
Adopting hyb... -
Tuesday, June 21, 2022 · 12:00 PM BSTA recent Forrester Consulting study found that 65% of marketers are unsure who their customers are.
Zero-party data - intentionally shared by consumers in exchange for an exclusive offering - is a golden opportunity for brands to really understa... -
Wednesday, May 25, 2022 · 12:00 PM BSTThe biggest casualty of the new “working from home” era has been the loss of that “water cooler moment”. That instant interaction that happens when people meet and bump into each other with colleagues they haven’t seen for a few weeks. The lighti... -
Tuesday, May 10, 2022 · 3:30 PM BSTCustomer Experience (CX) Initiatives are hard, especially when coupled with a software implementation. They require lots of planning, expense, and continual focus. How can organisations prevent their CX initiatives from withering away to nothing?... -
Thursday, April 14, 2022 · 12:00 PM BSTFor many organisations, moving to the cloud felt like a generational shift. But the reality is that the real change is still to come. Instead of large-scale tech procurement and long-term implementations, we’re now in a time when vendors are conti...
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Tuesday, April 12, 2022 · 12:00 PM BSTConsumers are changing. Businesses are adapting. Where are you at?72% of organizations feel that managing multiple CRM and CX solutions is extremely challenging. Having a comprehensive platform that also provides a 360° unified view to agents, man...
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Tuesday, April 5, 2022 · 12:00 PM BSTPractical strategies & resources to turn workforce wellbeing into your competitive advantage
Did you know that 86% of companies said mental health, stress and burnout are a top priority but that HALF do not have a formal wellbeing strategy or pr... -
Tuesday, March 29, 2022 · 12:00 PM BSTWhatsApp Business is quickly becoming the most popular communication channel for SMB businesses. It enables you to have fast, personal conversations and convenient conversations that meets your customers where they're already communicating.
To ha... -
Tuesday, March 22, 2022 · 1:00 PM GMTCustomer + Colleague + Corporate: Over time, each of these constituent parts of the contact centre ecosystem have traded focus.
We are now in an age where Colleagues and staff are seen as the key component to success. The "Great Resignation" is ... -
Wednesday, March 2, 2022 · 12:00 PM GMTIn the era many are calling The Great Resignation, it is essential to ensure employees feel connected, inspired and motivated. Organisations must evaluate the employee experience and look for inventive and creative ways to foster connections, expr...
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Wednesday, February 23, 2022 · 12:00 PM GMTB2B buyers have shifted how they buy. Old-school tactics like scripted sales pitches and cold calls just don’t cut it anymore (and can come across as desperate or, worse, creepy). Arm yourself with the tactics and technology to stop chasing after ...
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Wednesday, July 27, 2022 · 12:00 PM BSTA dream, right? Well, for companies embracing Conversational AI, like Tenable, this dream is closer to reality than you might think.
On July 27th, join Tenable’s Senior Director of Growth Marketing, Operations, & Technology, Matt Mullin, and Drif... -
Monday, March 21, 2022 · 10:00 AM EDTCustomer + Colleague + Corporate: Over time, each of these constituent parts of the contact centre ecosystem have traded focus.
We are now in an age where Colleagues and staff are seen as the key component to success. The "Great Resignation" is ... -
Monday, February 21, 2022 · 10:00 AM GMTB2B buyers have shifted how they buy. Old-school tactics like scripted sales pitches and cold calls just don’t cut it anymore (and can come across as desperate or, worse, creepy). Arm yourself with the tactics and technology to stop chasing after ...
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Friday, February 18, 2022 · 2:00 PM GMTIn a world of hybrid, mobile and remote working, your employee experience platform remains the final universal touchpoint to inspire, inform and engage your employees.
Join Microsoft MVP Suzy Dean as she takes a deep dive into how many of the wor... -
Wednesday, January 26, 2022 · 10:20 AM GMTCovid remains an extremely challenging time psychologically - people and customer service teams face continued disruption and uncertain months ahead.
Verint is delighted to partner with highly-regarded organisational psychologist, Matt Flury, to... -
Monday, January 24, 2022 · 5:15 PM GMTIt's 2022 and the office has a new lease on life with hybrid work.
But after all this time away, many employees are reluctant to make it a part of their week again. In this session, we will dive into practical ideas on designing and executing wo... -
Monday, October 18, 2021 · 3:00 PM BSTIf you’re a B2B marketer, you’ve probably had conversations around the importance of having an ABM strategy. But you might not have spent as much time discussing how to actually implement an ABM program—to put it into operation and to measure it.
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Tuesday, October 5, 2021 · 12:00 PM BSTEmployees’ experiences at work are diverse. They vary from person to person, and whether they are positive or negative depends on how employees relate to and feel about their work, peers, managers/leaders and company. A guiding framework for under...
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Tuesday, September 21, 2021 · 2:15 PM BSTAs we increasingly return to the workplace or adjust to hybrid working, the ‘hidden pandemic’ of poor mental health is coming to the fore. Join this webinar to gain insights into how other leaders are taking practical steps to support the wellbein...
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Friday, September 17, 2021 · 9:15 AM BSTAs we increasingly return to the workplace or adjust to hybrid working, the ‘hidden pandemic’ of poor mental health is coming to the fore. Join this webinar to gain insights into how other leaders are taking practical steps to support the wellbein...
