Unifying CX and CRM - Key to effortless customer service
Tuesday, April 12, 2022 · 12:00 p.m.
London (GMT +1:00)
Consumers are changing. Businesses are adapting. Where are you at?72% of organizations feel that managing multiple CRM and CX solutions is extremely challenging. Having a comprehensive platform that also provides a 360° unified view to agents, managers, and business leaders is the key to managing customer delight at different stages of their journey.
Join this webinar to learn how to:
• Unify your CRM and CX solutions
• Use connected customer data to provide personalised experience
• Drive customer loyalty and repeat engagement through Omnichannel CX