On-demand
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Thursday, December 17, 2020 · 12:00 PM ESTAgenda:
Business Update on Q4
Client update
Revenue Operations Update
ICUC Central Update
DEI
Tech Talk
Strategy Team’s Top 5 Anticipated Social Media Trends of 2021 -
Friday, September 18, 2020 · 12:00 PM PDT -
Monday, July 27, 2020 · 9:00 AM PDTPlease join us for our first ICUC Book Club discussion on 'The Hate U Give'.
The Hate U Give is an in-depth look at two different communities through Starr Carter. One being the low-income, mostly black neighborhood where she lives. The other her... -
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Wednesday, May 20, 2020 · 1:30 PM EDTMost of what we've adopted as "best practices" for organic social media has been learned and tested over a period of years, based on testing and analysis.
Pretty much all of that accumulated knowledge is now worthless.
How customers and potentia... -
Wednesday, November 27, 2019 · 9:00 AM PSTJoin us for our Q4 Town Hall as we reflect on the year that was, and look ahead to 2020. -
Wednesday, November 20, 2019 · 9:00 AM PSTJoin us for our next Coffee with Keith, where you will meet Cip Neiconi - master of all things scheduling at ICUC. -
Thursday, September 26, 2019 · 9:00 AM PDTJoin us for our next Coffee with Keith - featuring Erika Lovegreen, Director of Strategy.
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Past
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Thursday, November 19, 2020 · 9:00 AM PSTJoin us for a 20 minute session as we walk you through the ICUC Central 2021 roadmap.
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Tuesday, November 10, 2020 · 8:00 AM PSTWe love it. We hate it. it's the holiday season!
When the leaves change, every beverage includes pumpkin, and candy canes become an acceptable appetizer, it's also time to get your social media program ramped WAY up.
In "regular" years, the incr... -
Thursday, September 24, 2020 · 8:00 AM PDTSocial media is hard enough. But social media in regulated industries like pharma, finserv, and healthcare is even harder.
A super-wide variety of audiences.
Internal approval processes.
And of course, government regulations and requirements.
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Wednesday, December 18, 2019 · 10:00 AM PSTReviews have become a massively important component of how customers decide to spend their money. And now, a similar dynamic is impacting where employees choose to work...and more.
In just the past two years, the number of reviews left by employe... -
Thursday, October 24, 2019 · 10:00 AM PDTReviews have become a massively important component of how customers decide to spend their money. And now, a similar dynamic is impacting where employees choose to work...and more.
In just the past two years, the number of reviews left by employe... -
Thursday, October 24, 2019 · 10:00 AM PDTReviews have become a massively important component of how customers decide to spend their money. And now, a similar dynamic is impacting where employees choose to work...and more.
In just the past two years, the number of reviews left by employe... -
Wednesday, October 2, 2019 · 11:00 AM PDTDark social is bigger than you think - and it's already part of your brand story.
Think Whatsapp, direct messages, email and other forms of content. While dark social can be difficult to track, it can give your brand the ability to approach cus... -
Tuesday, August 27, 2019 · 10:00 AM PDTThe challenge in social media isn't that it can't be measured. The challenge is that there are TOO MANY things that can be measured. But which of those metrics are actually useful in optimizing your programs, and improving your business?
This spe... -
Wednesday, May 15, 2019 · 8:00 AM PDT90% of customers read reviews before visiting or purchasing a business, so what do you do when you receive a NEGATIVE review?
Negative or neutral reviews are almost always inevitable. While the customer is always 'right', no brand or business c...
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